Account Manager – Large Enterprise – Dialog Axiata

• To enhance knowledge of enterprise solutions and their capabilities versus strengths / weaknesses of competitive products.
• Execute marketing campaigns and seminars to drive new business.
• Maintain good relationships with corporate customers and provide exceptional service in order to retain them.
• Achieve the sales target in order to ensure annual and month-on-month targets are achieved.
• Follow up on customers, resolve customer issues and build customer loyalty.
  Develop presentations for corporate clients in order to bring new sales for the company.
• Ensure the existing customers are serviced exceptionally to manage and maintain customer satisfaction in order to ensure 100% retention of customer base.
• Meet corporate customers on a regular basis for customer retention and to build strong customer relationships.
• Assist the sector managers and sales team to resolve customer issues and build customer loyalty.
• Identify customer needs and requirements to clearly identify customer requirements.
• Organize loyalty events based on segments in order to ensure high degree of customer satisfaction.

Entry Requirements

• Possess a Degree in Marketing
• CIM/SLIM qualification required
• Having MBA would be an added advantage
• Minimum 2 years’ experience in Enterprise Sales
• Good knowledge in fixed, mobile and digital services